We are at the crossroads of technological advancement and operational excellence where big data analytics, supply chain analytics, automation, industry 4.0, optimization, trade-off management, logistics excellence, coordination, sustainable operations, and supply chain relationships are the buzzwords. Especially after the outbreak of COVID-19 the pace of technological advancement and adoption has been phenomenal. The traditional function of operations management has undergone a metamorphosis.  Operations management which was often considered a horizontal function has now established itself as a vertical, with multiple branches and varied ramifications. 

Nowadays, operations managers provide vital insights on how to align the operations strategy to the overall organizational goals.  Additionally, business analysts and supply chain specialists are delivering futuristic predictions about the impact of technology, network design and quality norms on the firms’ operations. Analytics is playing a key role in decision-making in every field, and operations management is no different. The integration of analytics and operations has optimized the processes to a great extent. The impact of analytics is seen in services operations as well.

Considering the aforesaid development, this conference aims to understand the change in perception of the operations and analytics fields from being considered as horizontal functions to established verticals that can lead to the creation of sustainable competitive advantage.

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